Choosing your next brokerage in 2021 can seem like a daunting task at first, especially if you are a complete beginner. While it may seem like you are spoiled for choice at first, you quickly realise that it can be difficult to tell apart the legitimate brokerages. Infinity Capital is one of those brokerages without a long pedigree in this industry. While some will outright avoid it simply because of this, we would advise against it. In our Infinity Capital review, we aim to breakdown all their features to determine whether their offering is good enough for the average trader.
Don’t worry if you are an experienced trader, we will take into consideration some more advanced tools that Infinity Capital also offers. Their custom-made approach makes it difficult to evaluate at face value, so our in-depth review will give you all the information you need. So, let’s get right into the thick of it.
Platform and Execution SCORE: 85%
Like we hinted at previously, Infinity Capital has an interesting proposal right from the start. They forgo the almost traditional platform choice and offer their own web-based solution. We are sure this will confuse and probably alleviate some portion of traders right away. But we are here to say: stick around, and you will like what you see.
The biggest complaint regarding some of the industry-standard solutions like Meta Trader is the lack of accessibility and somewhat lacking performance. Infinity Capital platform manages to tackle both of those issues head-on. Their platform is light-weight in comparison and their design language is impeccable. Navigating through the menus is a seamless experience, and newcomers will find this much more appealing.
The other advantage of this approach is the blazing speed you will be experiencing. Trade executions are pretty much executed each time with a millisecond of delay which is essential for this industry. This feature will no dauntedly be appreciated by the veteran traders who became irritated by Meta Trader constant lag.
Infinity Capital platform has numerous shortcuts built into it in order not to break immersion, this keeping you interested in trading for a long time. This novel approach was a risky move, but in our opinion, it was worthwhile as it delivers in a big way regardless of your experience level. As time passes by, we imagine more and more traders will start adopting it.
Withdrawal Speed SCORE: 75%
Infinity Capital offers every traditional funding method. If you have ever trader before you know what you are getting into. Your choices boil down to these three: credit card, bank wire transfer, Bitcoin transfer. All of these work equally for deposits and withdrawals alike. One thing that caught our eye from the beginning is the disparity in the waiting times. Let us elaborate.
When you want to deposit funds into your Infinity Capital account, the transaction happens pretty much instantly. However, there is a lack of consistency when it comes to withdrawals. An inexperienced trader might get the idea there is something shady happening, but rest assured, this is not the case. The problem comes from your bank providers. We had to spend a full week getting to the bottom of this. Eventually, we found out that certain banks have policies that can hold your withdrawals for several days. This is why we always advise checking your bank beforehand, just to be sure what you can expect. Trust us, this will save you several days’ worth of headache.
If you already own an eWallet, it should definitely be your first choice. Similar to deposits, withdrawals happen almost instantly. There are more and more people in 2021 that are adopting crypto coins as a viable payment method, so this is definitely worth considering.
Support and Assistance SCORE: 75%
This is the one feature no one really cares about until they need help with a certain issue, and then everything starts to revolve around the support team. Like it or hate it, a good support system is the true backbone to any business, and especially in this industry and especially in 2021 with so many new traders around.
Infinity Capital offers plenty of commutation channels to suit your preference. If you are a “talkie”, you should contact their representatives on one of 3 call centres. They are located in Australia, the United Kingdom and Austria. Each team is highly professional and polite, so it all boils down to your language preference.
If you prefer to chat, you have three options. You can open up your preferred email client and write there, fill up the on-page form or explore the live chat feature. To our surprise, live chat isn’t based on a F.A.Q. page directory, but is a placeholder for an actual person, so you can actually chat to someone and resolve your issue in real-time.
The only thing to keep in mind is the working hours. Phone lines are open from 09:00 – 13:00 GMT Monday to Friday, while the chat is operational from 07:00 – 14:00 GMT Monday to Friday. Writing and email will net you similar results, so always keep this on your mind when reaching out. If you are stuck outside of operating hours, your best bet is the F.A.Q. page.
Education and Tools SCORE: 75%
You can’t put a price on a good education, the old saying goes. Many new traders are yearning for some guidance in this industry and Infinity Capital delivers on this front as well. While you could find some material on the web, this brokerage insists on keeping you on their website for as long as possible in order to establish and maintain a giving long-term relationship.
The best thing is that you don’t even need to own an account, and you can start learning right away for free. The available content is divided into several categories, ranging from complete beginner stuff to slightly more intermediate. If this is your first time trading then the F.A.Q. page and the Glossary should be your first stop. These will provide you with the bare essentials necessary to start your trading career. You will learn about basic concepts, definitions and navigation.
Once you master this, you can move on to the eBooks section. This will get you through slightly more advanced material. You will learn about strategies and analysis that are necessary for each serious trader. Once you feel confident enough, be sure to check out the Asset index. Here you will find the operating hours for each asset so that you can plan out your trading strategy accordingly.
The education process does not stop here. Once you open your account an entirely new world opens up. Based on your account type, you get access to various forms of educational tools, starting from daily market reviews, financial and risk management planning, webinars, private analyst sessions and many more. Basically, you get everything you need, and it is up to you to make the most of it.
To sum up our Infinity Capital review, we have to mention again its novel approach to the trading game. Infinity Capital stands out from other brokerages out there, by offering an improved version of the trading platform. While the transition from the industry standards may seem unappealing to some, this move is for the better, and we have no doubt it will start attracting novice and veteran traders alike. And this will happen sooner rather than later. A breath of fresh air is sorely needed in this industry and Infinity Capital delivers it in a big way. Based on what we experienced, this brokerage has our seal of appeal.