If you are looking to transform your trading experience, the first thing on the list should be finding a proper broker. We understand this is not an easy task, so we decided to familiarize you with TopMarketCap. A broker with top trading conditions, perfect for the people who are just starting and the ones who are already established.
This broker claims to have tight spreads, fast order execution and excellent customer support that will be there for you 24/5. We will see about that, but for now, we can say that TopMarketCap really has an amazing website design that is easy to navigate and most importantly, it works without any interruption.
As far as we can see, some of the most important security steps are ensured, so this is one thing you won’t have to worry about. This broker has a valid SSL certificate and some safety measurements, which means your money and all personal data are protected. This is an excellent thing and now it’s time to see whether the other segments of the business are equally good.
Platform and Execution SCORE: 95%
Even if you are completely new in this Forex market world, you’ve probably heard of MetaTrader. It’s used in most cases and while we don’t have anything against it, it’s nice to see a change from time to time. Well, TopMarketCap offers that change and provides its clients with a web-based platform that is slightly different than what we are used to.
The most important thing we want to mention at the beginning is that the platform is responsive and optimised. Although there is no downloadable version, you can use it on every device without a problem. So, the main requirement is fulfilled and we can move on to some of the less important things to see the whole user experience.
The design is excellent. We are talking about a minimalist approach, without too many details that can distract traders. The good thing is that you can adjust it according to your preferences. Every part of the platform is changeable, so there is a possibility to switch chart interval, label, indicators, etc. It’s not only useful but fun as well. We assure you will spend a lot of time customising it.
The middle part of the platform is reserved for assets. They are all listed neatly into categories, and that makes the navigation much easier. Also, you can list assets according to the daily change, name or trending.
The experience we had with the platform is great. It’s responsive, nicely done and most importantly functional. So, if you are looking for a refreshment, go to the TopMarketCap website and spend some time on the platform, you will see how interesting it is.
Withdrawal Speed SCORE: 90%
Withdrawal, Refund and Cancellation Policy at TopMarketCap is very transparent and you can visit it anytime on the website. When it comes to deposits, you can choose credit card payment, a bank transfer or a virtual currency transfer. The selection is good and the money will be on your account instantly. We have no complaints about this part, but let’s see if we will be equally satisfied with the withdrawal policy.
Methods are completely the same, and you have to select the one you used for the deposit. This is a usual thing in the Forex market and one of many ways to prevent frauds. Before each withdrawal, you are required to verify the identity and send some personal documents to this broker. This is also an important part of the safety process and we are glad to see it’s implemented at TopMarketCap. Besides, you may be required to go through additional verification procedures due to Know Your Client and anti-money laundering regulations.
Once you go through all verification processes and proceed with the request, you will have to wait up to ten business days. This is not a lot, let us tell you straight away, especially if we consider the fact that waiting time depends on the account you choose. Gold, Platinum and VIP accounts have prioritized withdrawal levels, which means you will have to wait for just a few business days.
Another good thing about TopMarketCap is that the fees are really reasonable. This broker won’t charge you some insane amounts and the only fee you need to pay for transactions is withdrawal one (1% with a minimum of 30 USD/GBP/EUR and the maximum of 300 USD/GBP/EUR).
As you can see, this broker is quite efficient, so both deposit and withdrawal transactions are fast. On top of everything, there are no hidden fees and additional charges. So, this part is completely satisfying and we can move on to the rest of this TopMarketCap review.
Support and Assistance SCORE: 95%
If you need any assistance while trading with this broker, there are multiple ways to reach out to the support. Having different choices is always a big plus, so we were glad to see this broker implemented Live Chat, online form, email and phone lines into its service. We won’t lie, this is exactly what we expected to find because TopMarketCap showed an impeccable service so far.
The support is not constant, but we do not mind that as long as it’s responsive and helpful. In fact, the working hours are different for Live Chat and phone lines, so most of the day is covered anyway.
Of course, this review wouldn’t be complete if we didn’t send a message to see whether this broker responds fast or not. This time we used the Live Chat. It was the most convenient method at the moment, we were visiting the website during the working hours and we wanted to see if someone would provide us with an instant reply.
Using Live Chat is rather easy. The only thing you have to do is add the name and email, that’s it. As soon as you join the chat, someone will be there to greet you and you can ask anything that troubles you. Our question was about the Platinum account and we received a complete instruction with every possible detail. The best thing of all, we didn’t wait at all. One of the customer representatives needed around five minutes to collect all the information and he got back to us immediately. So, our overall impression was excellent. If there is anything you don’t understand on the website, feel free to contact the support, they will explain every detail.
Education and Tools SCORE: 80%
Every account at TopMarketCap brings different benefits and educational material. It’s completely understandable that VIP members will have access to more webinars and eBooks than the Silver ones, but the thing we liked the most is that with this broker even the visitors get to enjoy some educational articles.
So, as we said, depending on the account there are webinars, private analyst sessions and lucrative VIP events and the main purpose is to teach you new things. Apparently, this broker understands the importance of constant improvement and it’s ready to provide it to the clients.
As for the free education, you can go to the eBook page and read every single book they added. The selection is quite big, and you can choose topics such as Capital Management, Beginner or Advanced Strategies, Technical Analysis, etc. Every book is written in a simple way and you’ll be able to understand it even if you do not have a lot of experience.
Aside from that, there is a FAQ page that can be helpful to anyone who is having problems with the platform, account, funding, etc. It has some of the most important answers and if you are interested to know what is a rollover, how to make a trade or how rates are determined, visit this part of the Education Center and you will find answers. This may not seem like a helpful page at the first glance, but trust us, it is one of the most important segments of the Education Center.
It’s more than clear that we are satisfied with this broker. The quality of service is at an exceptional level, clients don’t have to worry about the security of funds and the support is available whenever you need them. Basically, that is all we wanted to see and for the end of this TopMarketCap review, we can only say it’s more than safe to open an account and start trading here.